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Job ID :
Job Title :
Location :
Lincoln, NY US
Posted On :
Job Type :
Full Time
Description :
Job Description
The MinuteClinic Nurse Practitioner (Provider) or Physician Assistant (Provider) independently provides holistic, evidenced-based care inclusive of accurate assessment, diagnosis, treatment, management of health problems, health counseling, and disposition planning for our patients, who are age 18 months and above. You will work with and be supported by a dedicated team of professionals. Encounters are documented using an electronic health record (EHR). MinuteClinic Providers report directly to the Senior Practice Manager.
  • Providers may be assigned a primary clinic, however, may travel to and staff other clinics within a manager-defined area
  • Perform various physical examinations, to include; but not limited to; DOT, Sports/Camp, Pre-employment, and Pre-adoption.
  • You must also be able to perform overhead reach, bending / squatting to access supplies, balance and safely use a step stool, lift at least 20 lbs., and move about the surrounding location
  • Specific vision abilities include the ability to view and read a computer screen and other electronic devices
Primary Responsibilities:

Patient-Centered Quality and Safety
  • Evaluate primary care, acute, chronically ill, and transitional care patients, in addition to providing healthcare education and counseling, and disposition planning for our patients ranging in age 18 months and above.
  • Provide patient counseling; inclusive of pregnancy prevention, STI Prevention/safer sex practices, contraceptive care counseling and medication management.
  • Educate patients on health maintenance and respond to patient care inquiries
  • Document all patient care within an EHR according to MinuteClinic policies
  • Provide care and coordination of our patients with colleagues, including the broader patient centered medical home, ensuring the highest standard of care is provided for all patients
  • Work within a patient care team, including fellow Providers, Collaborative Physicians, Ancillary Staff, Pharmacists and other members of the health care team

Customer Service Excellence
  • Establish and maintain high patient engagement and satisfaction through integration of feedback from patients, management, and professional colleagues
  • Tailor communication style to produce quality outcomes and patient needs
  • Work with pharmacy and front store colleagues to provide a complete patient experience
  • Maintain patient confidentiality observing PHI and HIPAA standards

Healthcare Environment Management

  • Resolve conflict using appropriate communication and management techniques
  • Cultivate relationships among practice employees, CVS Health colleagues and external partners
  • Reset priorities throughout the day to fulfill patient needs
  • Support the patient experience, by managing clinical and non-clinical tasks and patient expectations
  • Follow the core values of CVS Health MinuteClinic in all communications and interactions
  • Help with hiring and evaluation of Practice employees
  • Complete necessary tasks for clinic operations, including taking inventory, following up on lab results, receiving incoming phone calls, ordering supplies and maintaining clinic cleanliness

  • Remain accountable to managing needs including budget, payroll, inventory, appropriate coding, billing insurance, and payment collection
  • Oversee the success of your practice through implementation of the clinic level business plan designed to meet identified goals
  • Assure complete and accurate payment for services through comprehensive documentation in the patient chart, verification of payment method (insurance, cash or combination) for each visit, and collection of payment as directed by the EMR
  • Complete revenue cycle managements tasks including collecting payment at time of service for all visits and preparing nightly deposits.

    Required Qualifications
    • Minimum of two years of medically-relevant experience or equivalent
    • Completed accredited DOT certificate training program before start date
    • Complete the DOT certification exam within 30 days of employment
    • The ability to be proficient in both speaking and writing in additional languages not limited to but including Spanish may be required based on the market
    • Basic Life Support (BLS) certification
    • Take and pass a FIT test with the respirators that MinuteClinic provides, and to wear the provided respirator mask when protocol requires.

      Preferred Qualifications
      If less than 1 year of work experience, prior student precepting rotation with MinuteClinic is preferred but not required

      * Master’s Degree level Family Nurse Practitioner program

      Business Overview
      At MinuteClinic, a CVS Health business, we are joined in a common purpose: helping people on their path to better health. We are working to transform health care through innovations that make quality care more accessible, easier to use, less expensive and patient-focused. Working together and organizing around the individual, we are pioneering a new approach to total health that puts people at the heart.

      We strive to promote and sustain a culture of diversity, inclusion and belonging every day. CVS Health is an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring or promotion based on race, ethnicity, sex/gender, sexual orientation, gender identity or expression, age, disability or protected veteran status or on any other basis or characteristic prohibited by applicable federal, state, or local law. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for CVS Health job opportunities.

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